Refund and cancellation policy

1.1 The Refund and Cancellation Policy is applied both for registered and unregistered users of the Site.

1.2 Refund is provided, upon approval, if cancellation is received in 10 (ten) calendar days after making payment for the services. If the cancellation is received within this period, user’s access to the Site will be terminated immediately. For example, if the user was charged for the period from 31st of October to 30th of November, the user must make cancellation no later than until 10th of December.

1.3. Cancellations received after the stated deadline will not be eligible for a refund..

1.4. Cancellation and refund can be made only for the last period that was charged by the Site and paid by the user. In this case, the user can not make cancellations for the previously charged and paid periods. For example, if the user was charged for the period from 31st of October to 30th of November and then the user was charged for the period from 30th of November to 31st of December, the user can make cancellation only for the period from 30th of November to 31st of December.

1.5. All refund requests must be made by the user itself or legal representative of the user.

1.6. All refund requests must be made in written via e-mail or fax and must be received by the stated cancellation deadline.

1.7. Refunds are not made to the users of the Site which abuse and do not follow the Terms and Conditions of the Site (f.e. use the Site in connection with the distribution of spam), the Privacy Policy of the Site, any applicable law or regulation and/or commit administrative or criminal violations.

1.8. If the membership of the user was terminated under Section III of the Terms and Conditions, the user is not entitled to any refund of any unused or used subscription fees.

1.9. Refunds are not made to the users of the Site which were reported by other users of the Site and inspection of activities of such the user is initiated.

1.10. Refund is made in the same form as the original payment for the services was made.